Help Center

Payment

We accept the following payment methods on our secure site:

PayPal

Credit card (VISA, Mastercard)

To ensure your order gets processed right away, payment is required at the end of the checkout process. For your convenience we offer a variety of payment methods.

You will receive an email with your invoice after your order is placed.

Not necessarily. Only some of our products require a minimum order.

When applicable, the minimum quantity is displayed on the product page and when searching the product category. Select ''No minimum quantity'' (if available) when searching a product category to filter out products with a minimum quantity requirement.

My Order

Once payment for your order is received, we'll send an order confirmation to the email address associated with your YeehawPrint account. Once your order ships, you'll receive an email notification with a tracking number.

1. Sign in to your YeehawPrint account.

2. Click My order.

3. All of your orders to date are displayed

Don't have a YeehawPrint account?

1. Access the Checking Order page.

2. Enter your email address and order number and click Continue. 

3. All of your orders to date are displayed.

1. Access the Tracking Order page.

2. Enter your Tracking order number and click Track. 

3. Show the courier information for your order

Once your order is placed, we cannot guarantee that it can be modified or cancelled. If you wish to modify your order, please contact us as soon as possible.

Once your order is placed, we cannot guarantee that it can be canceled. If you wish to cancel your order, please contact us as soon as possible. If you are a registered user, visit your “My Account” page and view your pending orders to see if immediate cancellation is possible.

Rates

Yes! When you spend over $75 you get free economy delivery.

You can see our shipping details, where you can find everything you want.

Products

Customization is available on our website except for items listed in stock, and you can view a full list of customizable products on the Custom Products page. Customized products are non-returnable.

If you believe you received the incorrect product, please keep the item(s) unused and in the original packaging and reach out to our Customer Solutions team. They will work with you to reship the correct item or offer a refund. We may require a picture of the incorrect product you received and will cover the cost of return shipping for that item.

Shipping & Delivery

Delivery services include the time it takes to process, print, dry, package and ship your order to you. The speed of delivery depends on the availability of the product and the address it will be delivered to.

Yes, but you must place a separate order for each address to which you are having items shipped.

General Delivery Information

Unfortunately, at this time we're unable to accommodate special shipping requests.

Contact us right away — we stand by our 100% Absolute Guarantee. We would appreciate if you could provide photos of the product received, as this is vital to helping us improve our service.

There are a variety of different reasons. For example:

The address is in a remote location
The address is incorrect
Here are some things you can do to try and resolve the issue:

Check that the address is typed correctly.
Try using an alternative address (like a business address versus a home address or vice versa).
Determine if the zip code recently split or changed. Changes to the population and mailing volume can result in new or reassigned zip codes, and it's possible our systems have not synced yet. If a change has recently taken place, try using the "old" zip code.

All our carriers enable us to offer high-quality delivery services at a low cost. We determine which carrier to use for your order based on a variety of factors, such as products purchased, delivery address, size/weight of the order and the delivery speed selected.

our primary form of communication is email. All order updates will be sent to the email address used when the order was placed. For this reason, please be sure to provide a valid email address when placing your order.

Product Satisfaction Guarantee

Our priority is your satisfaction. If your product has quality issues, you can return it in 100% saleable condition within 15 days of receipt. We are happy to refund the purchase price. Shipping charges are non-refundable. 

Return & Refund

We offer an immediate refund of any damaged or defective product for a fee. After receiving your item, please contact our customer service team for support.We are unable to accept damaged or defective claims after 15 days from date of receipt.

Unfortunately, we are unable to refund shipping costs. Returning items may incur additional shipping fees for which you are responsible.

We offer an immediate refund of any damaged or defective product for a fee. After receiving your item, please contact our customer service team for support.

Design problems

We do however accept the following file formats: JPEG, PNG, and PDF.

Design services are available through our free Artwork Help Center. If you are interested in learning more about our custom designs, please contact us.

Colors displayed on screen will always look much brighter and more vibrant than the final printed colors, so you may need to compensate for this when editing your images.